LuckyTech Privacy Policy
respected user:
Sim Manor is a mobile game product developed for you by LuckyTech Inc ( hereinafter referred to as "LuckyTech"). LuckyTech respects and protects users' personal privacy rights. We will collect, use, store and share the personal information of users (hereinafter referred to as "you") in accordance with this privacy policy (hereinafter referred to as "this policy"). This policy contains the terms on which we collect, store, protect, use and share your personal information. We recommend that you read this policy in its entirety and, if necessary, follow the guidelines of this policy to make the choices you deem appropriate. Before using each service, please be sure to carefully read and thoroughly understand this policy, and then start using it after confirming that you fully understand and agree.
1. When you register or use LuckyTech's game services, you need to provide us with your account password, your own mobile phone number, and (optional) email address (used to verify your email). We will send you a verification code via SMS. or email to verify whether your identity is valid. For real-name authentication in accordance with relevant laws and regulations, we also need you to provide your ID number and name. This information is sensitive information. Refusing to provide real-name identity information may result in you being unable to log in to the game or being subject to corresponding restrictions in using the game. When you register a game account or manage your account, we need to access your account list to verify your identity information.
2. In order to allow you to quickly find the products you need and to experience game functions normally, we will collect your personal commonly used device information when using our products and/or services, including phone status, network status, hardware model, and device MAC. address, operating system type and version, and device identification code (IMSI/IMEI/android ID/IDFA/OPENUDID/GUID/IDFV/OAID) to provide you with the best way to display product information. We will also use your above personal information in order to continuously improve and optimize the above functions.
3. When you use the consumption function of game products, we will collect your recharge records and consumption record information so that you can check your transaction records, and at the same time protect the security of your virtual items to the greatest extent possible. Recharge records and consumption records are sensitive information. The collection of the above information is necessary to realize the consumption function of game products, otherwise the transaction will not be completed. For payment in game products, you can choose payment services provided by cooperative third-party payment institutions (App Store, Alipay, WeChat Pay, UnionPay, and online banking, hereinafter referred to as "payment institutions"). The payment function itself does not collect your personal information, but we need to share your order number and transaction amount information with these payment institutions in order for them to confirm your payment instructions and complete the payment. In addition, when choosing the WeChat payment and Alipay functions, you can choose to provide your voiceprint and facial feature information to the payment institution for payment. This information is sensitive information. Refusing to provide this information will only make you unable to use your voiceprint and facial features for payment. function, but it does not affect your normal use of other functions.
4. In order to protect the security of your game account and create a fair, healthy and safe gaming environment, we will collect your game identification information, hardware and operating system information, process and game crash records in order to combat those who undermine the fair environment of the game or Behavior that interferes with and disrupts the normal operation of game services (detecting piracy, scanning for plug-ins, and preventing cheating).
5. When you use some of our geolocation-related services through a mobile device with positioning capabilities, we will collect your geolocation information through GPS or WiFi.
6. When you interact with other players in the game through text, pictures, voice, video and other methods, we may collect and save the above information you send to filter pornography, violence, politics, abuse, and malicious advertisements. Inappropriate content, in order to purify the game environment and maintain a healthy online environment.
7. We may send you service-related notices when necessary (when we suspend, change, or terminate a single service due to system maintenance). If you do not want to continue to receive push messages from us, you can ask us to stop sending relevant text messages according to the SMS unsubscription guidelines, or set up on your mobile device to no longer receive push messages from us; however, we may request you to stop sending messages from us in accordance with legal provisions or individual services. Except for the situation where messages are sent as stipulated in the service agreement.
8. If you want to interact with other game players through voice, after you authorize and agree, the game will access your microphone and provide you with the voice chat function.
9. When you need to change your game avatar picture during the game, after your authorization and consent, the game will access your camera (camera) and photo album (picture library) to provide you with the function of changing pictures. Because storage is necessary to achieve this function. We store them in an encrypted format, and you can delete photos at any time.
10. When you use network services or visit platform web pages, in order to ensure your normal use of our services, improve and optimize our service experience, and protect the security of your account, we will collect your device model, operating system, and unique device Identifier, login IP address, method of accessing the network, network quality data, device accelerator (such as gravity sensing device), operation log, service log information, access date. This type of information is basic information that must be collected to provide services.
11. When you contact us, we may save your communication content/call records or the contact information you left in order to contact you or help you solve your problem, or record the solutions and results of related problems. When you contact us through the customer service system, we need access to your camera (camera) and photo album (picture library) so that you can upload pictures for corresponding game feedback.
12. In order for you to experience the game service normally, we need to read the external storage function of your device and modify or delete the contents of the memory card to ensure the basic storage function of game data.
You agree and understand that in order to distinguish between device and game advertising push, we will collect the geographical location and personal commonly used device information where you use our products and/or services, including phone status, network status, hardware model, device MAC address, operating system Type and version, device identification code (IMSI/IMEI/android ID/IDFA/OPENUDID/GUID/IDFV/OAID) and other information and third-party SDK (see the list below for details, this list is the third-party SDK used in all versions) shared.
Third party name: Umeng Common SDK
Company Name: Youmeng Tongxin (Beijing) Technology Co., Ltd
Specific functions: statistical analysis, social sharing
Using platforms: IOS, Android
Access permissions: Device information (IMEI/MAC/Android ID/IDA/OpenUDID/GUI/SIM card IMSI/ICCID/geographic location, etc.)
Website link: https://www.umeng.com/page/policy
Third-party name: Apple App Store
Company name: Apple Inc
Specific functions: Apple operating system user interaction, etc.
Applicable platforms: IOS, MACOS
Obtain permissions: user ID, device ID, product interaction, advertising data, crash data, performance data, other data types
Website link: https://www.apple.com.cn/legal/privacy/disclosure/
Third-party name: google play service infrastructure framework
Company name: G oogle Inc.
Specific function: Get the application installation list.
Platform: Android
Get permission: Get the application installation list.
Website link: https://policies.google.cn/privacy?hl=zh_cn
Third-party name: 360 reinforcement SDK
Company Name: Qihu Technology Co., Ltd.
Specific functions: used to detect and diagnose App faults, App security reinforcement protection, piracy detection services, and threat environment detection services to help users quickly resolve abnormal situations.
Platform: Android
Obtain permissions: device information (IMEI/MAC/Android ID/IDFA/OpenUDID/GUID/SIM card IMSI/ICCID/geographic location, etc.)
Website link: https://jiagu.360.cn/#/global/help/322
Third-party name: Game Operation Analysis SDK
Company name: Tengyun Tianxia Technology Co., Ltd.
Specific functions: game operation data analysis
Applicable platforms: Android, IOS
Obtain permissions: obtain the current network environment, obtain the device mac address, obtain the device IMEI number, read/write memory
Website link: https://www.talkingdata.com/privacy.jsp
1 3. According to relevant laws, regulations and national standards, we may collect and use your relevant personal information without seeking your authorization and consent in the following situations:
(1) Directly related to national security, national defense security and other national interests; directly related to public security, public health, public knowledge and other major public interests;
(2) Directly related to criminal investigation, prosecution, trial and judgment execution;
(3) To protect your or other individuals¡¯ life, property, reputation and other major legitimate rights and interests but it is difficult to obtain your consent;
(4) The personal information collected is disclosed to the public by you yourself;
(5) Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
(6) Necessary to sign and perform a contract at your request;
(7) Necessary to maintain the safe and stable operation of the products or services provided, such as discovering and handling product or service failures;
(8) Necessary for carrying out legitimate news reporting;
(9) When it is necessary to carry out statistical or academic research in the public interest, and when providing the results of academic research or description to the outside world, the personal information contained in the results will be de-identified;
(10) Other situations stipulated by laws and regulations.
1 5. The above information provided by you or collected by us may include your personal sensitive information, such as ID number, personal biometric information, bank account number, communication records and content, property information, credit information, and whereabouts , accommodation information, health and physiological information, transaction information. Please be careful and pay attention to your sensitive personal information. You agree that we can process your sensitive personal information in accordance with the purposes and methods described in this policy.
You can also choose to turn off some or all permissions at any time in the settings of your device, thereby refusing us to collect the corresponding personal information. Please note that when you turn on these permissions, you authorize us to collect and use this personal information to achieve the above functions. When you turn off the permissions, you cancel these authorizations, and we will no longer continue to collect and use your personal information. information, and cannot provide you with the above-mentioned functions corresponding to these authorizations. Your decision to turn off permission will not affect the previous processing of personal information based on your authorization.
Please understand that the functions and services we provide you are constantly updated and developed. If a certain function or service does not collect your information in the above description, we will use page prompts, website announcements, pop-up push, etc. The content, scope and purpose of information collection will be separately explained to you to obtain your consent. Once you agree, such additional uses will be regarded as part of this policy, and this policy will also apply to such additional information.
Generally, we will only store your personal information for the period necessary to achieve the purpose of the service or for 6 months as required by laws and regulations. If the 6-month retention period is exceeded or our services/operations are terminated, we will promptly stop collecting your personal information. At the same time, we will comply with relevant laws and regulations and notify you in advance. If the 6-month retention period is exceeded or the service/operation is terminated, we will promptly stop collecting your personal information. Your personal information will be deleted or anonymized after operation, unless otherwise provided by laws, regulations or regulatory authorities.
The personal information we collect during our operations in the People's Republic of China is stored in China, except for the following circumstances:
(1) Laws and regulations have clear provisions;
(2) Obtain your authorization and consent;
In response to the above situations, we will ensure that your personal information is adequately protected in accordance with this policy and national laws and regulations.
1. We will use the collected information in accordance with the following rules:
(1) We will provide you with various functions and services based on the information we collect, including basic game functions, player interaction functions, consumption functions, etc.
( 2 ) We will analyze the operation of our products based on the frequency and situation of your use of game products, fault information, performance information, etc. to ensure the security of the service, optimize our products, and improve the quality of our services. We do not combine the information we store in our analytics software with personally identifiable information you provide.
2. When we provide services, it is used for identity verification, customer service, security prevention, fraud monitoring, archiving and backup purposes to ensure the security of the products and services we provide to you.
3. Evaluate the effectiveness of advertising and other promotions and promotional activities in our products and/or services and improve them; allow you to participate in surveys, sales promotions and other activities about our products and/or services.
1. We strive to provide protection for users¡¯ information security to prevent information leakage, loss, improper use, unauthorized access and disclosure, etc. We use multi-faceted security protection measures to ensure that users' personal information protection is at a reasonable level of security, including technical protection means, management system controls, security system guarantees and many other aspects.
The technical means we use include but are not limited to firewalls, encryption (such as SSL), de-identification or anonymization, access control measures, etc.
We recommend that you pay full attention to the protection of personal information when using products and services. We will also provide a variety of security features to help you protect the security of your personal information.
2. If a security incident such as personal information leakage occurs, we will activate an emergency plan to prevent the security incident from expanding. After a security incident occurs, we will inform you of the basic situation of the security incident, the handling measures and remedial measures we are about to take or have taken, and our response suggestions to you in the form of announcements, push notifications, or emails. If it is difficult to notify each case one by one, we will issue warnings through announcements and other means.
3. Please understand that due to technical limitations and risk prevention limitations, even if we have strengthened security measures as much as possible, we cannot always guarantee 100% information security. You need to understand that the systems and communication networks you use to access the service may have problems due to circumstances beyond our control.
Please be sure to keep your account number, password and other identity factors properly. When you use the service, we will identify you through your account number, password and other identity factors. Once you disclose the aforementioned information, you may suffer losses and may be disadvantageous to you. If you find that your account number, password and/or other identity elements may or have been leaked, please contact us immediately so that we can take appropriate measures in a timely manner to avoid or reduce related losses.
1. Except for the circumstances stipulated in this policy and the "Game License and User Service Agreement", we will not share, provide or transfer your personal information to third parties. If there is other sharing, provision or transfer of your personal information Or when you need us to share, provide or transfer your personal information to an external third party, we will confirm that the third party has obtained your express consent for the above behavior.
2. Except as otherwise provided in this policy and the "Game License and User Service Agreement", we will not publicly disclose the personal information we collect. If public disclosure is necessary, we will inform you of the purpose of the public disclosure, the type of information disclosed and the sensitive information that may be involved, and obtain your express consent.
3. As our business continues to develop, we may conduct mergers, acquisitions, asset transfers and other transactions. We will inform you of the relevant circumstances and continue to protect or require new controllers in accordance with laws and regulations and standards no lower than those required by this policy. Continue to protect your personal information.
4. In addition, in accordance with relevant laws, regulations and national standards, we may share, transfer, and publicly disclose personal information in the following circumstances without obtaining your prior authorization and consent:
(1) Directly related to national security and national defense security;
(2) Directly related to public safety, public health, and major public interests;
(3) Directly related to criminal investigation, prosecution, trial and judgment execution;
(4) To protect the life, property and other major legitimate rights and interests of the personal information subject or other individuals but it is difficult to obtain the consent of the individual;
(5) Personal information subjects disclose personal information to the public on their own initiative;
(6) Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.
1. You can log in to your account at any time to view or modify account settings and information.
2. If you find that we have collected and used your personal information in violation of laws, administrative regulations or the agreement between the two parties, you can ask us to delete it. If you find that there are errors in your personal information that we collect and store, you can also ask us to correct it. Please contact us via the contact information listed in this policy.
We hereby remind you that you should choose to cancel your account carefully, because canceling your account will affect your normal use of the service or cause a lot of inconvenience to your subsequent use of the service. Once your account is canceled, it will not be restored. Please do it yourself before operating. Back up all information and data related to your account. Please note that before applying for cancellation, all rights and interests under your account (including but not limited to ingots, diamonds, gold coins, copper coins, cards, equipment, gems) must be exhausted. If you have not exhausted all the rights and interests and still insist on applying for cancellation of your account, then All rights and interests under your account will be cleared.
Game products are mainly intended for adults, but for minors who use game products and services, we are well aware of the importance of taking extra precautions to protect their privacy and security. We encourage parents or guardians to instruct minors under the age of 18 to use our services. If you are a minor under the age of 18, please submit your personal information and use our services with the consent of your parent or guardian.
For minors¡¯ personal information collected with the consent of their guardians, we will only use or disclose it when permitted by law, with the explicit consent of the guardian, or when necessary to protect the minor.
If it is found that personal information of minors has been collected without prior consent of the verifiable guardian, we will try to delete the relevant content as soon as possible.
We may revise this policy from time to time. When the terms of this policy change, we will notify you of the changed policy in an appropriate manner when the version is updated. Please read the changed Privacy Policy carefully. Your continued use of the services provided means that you agree to our collection, processing or use of your personal information in accordance with the updated Privacy Policy.
If you have complaints or reports about network information security, or if you have any questions, comments or suggestions about the privacy measures of this policy or matters related to your information, you can send an email to fuchitech@qq.com .
Under normal circumstances, we will respond within fifteen working days after receiving your questions, comments or suggestions and verifying your user identity.
This policy is effective from the date of update. Last updated: Sep 26, 2024
LuckyTech Inc